Our Core Values: It’s Who We Are

Our Core Values: It's Who We Are

Values. They mean different things to different people. To us, they mean more than words on a placard in our lobbies. Our core values reflect our company, our employees, and our customers. As a company, our core values are the heart of everything we do. To our employees, value means contribution and commitment to our customers. To our customers, it could mean the usefulness of our products and services or the trust and loyalty of a company.

At Metalwest we have eight core values

Safety

Safe behavior is core to our culture.  We are committed to providing a safe work environment for all of our team.  We expect our team to be equally committed to working safely and looking out for one another.

Integrity

Integrity is the foundation of who we are. We will never compromise our honesty and strong moral principles.

Loyalty

We are dedicated and committed to our team, customers, suppliers, and owners because good business is built on trusting relationships.

Teamwork

We are devoted to working together to accomplish common goals.  We each have the responsibility to support the objectives of the organization and our team.

Empowerment and Accountability

We create an environment where we are encouraged to take appropriate risk and are willing to accept responsibility for our actions and results.  Our success is the company’s success.

Devotion to Excellence

We are committed to excellence in everything we do to achieve our vision and mission.

Win-Win Relationships

We strive for mutually beneficial and satisfying solutions by treating customers, employees, and suppliers fairly and respectfully.

Fun

We believe life is too short, so we encourage all people to enjoy life and share laughter. Always be yourself.  Unless you can be a unicorn, then always be a unicorn!

So, why did I share our core values with you? I think it is important to share the culture of a company with its customers. It’s important to show you who Metalwest is, not what. After all, “we’re not about steel, we’re about people.”

Beyond Metal: What it Means to Us

Beyond Metal Part 1

LEAN Manufacturing

You might see us using this tag line from time to time, but do you know what it really means? At Metalwest our product focus is flat roll, but our true focus is our customers.

To us, Beyond Metal means going the extra mile to ensure our customers succeed. We don’t just provide you with metal, we provide you with solutions to help your company thrive. With programs like inventory replenishment systems, supply chain management, and our on-time delivery promise, we are here to serve you.

To get an accurate picture of what our employees think Beyond Metal means, I posed the question and received amazing responses.

The responses:

“When we first looked at creating it, the idea was that it was the representation of what really established us as a company. It’s the other things we do besides metal; the services that go Beyond Metal,” outside sales representative for Utah and co-creator of the tagline, Rick Williams, expressed. “It’s more than buying and selling sheet metal. It’s the services; the other things that help our customers.”

“Our organization provides metal, but also strives to exceed our customers’ expectations for the highest quality, competitive prices and on-time delivery,” said Beth Hackenberg, executive assistant. “Beyond metal are the initiatives working with our customers to contribute to their success and our people that take pride in their work. They go above and beyond to contribute to our customers’ successes.”

“Although we are a metals service center, we provide more than a commodity product,” Jeff Katz, sales manager for the northeast, stated. “It’s our personal service, the mutually beneficial partnerships that we build with customers, our quality, reliability, financial strength, and technical expertise that set us apart from being only a supplier of metal.”

“To me it means doing what our customers want done,” shared John Chojnowski, outside sales representative for the Ogden branch. “It’s looking for ways to provide value to every customer. It’s about providing our customers with peace of mind. It’s Metalwest having inventory on the floor when the customer needs it. And it’s educating the customers of the market and how things are changing so they can make educated decisions about their business.”

Skip-Beyond Metal Buzz mascotAll of these statements have one important thing in common, our customers. Our employees understand that at Metalwest we are about our customers. We process and distribute metal, but that means nothing if we don’t focus on our customers.

To see other ways in which we go Beyond Metal visit our value-added services page.