At Norfolk Iron & Metal and Metalwest, the health and safety of our customers, suppliers, and employees is a top priority. With the ever-growing concerns regarding COVID-19 and the impact it may have on everyone, we wanted to let you know the steps we are taking during this time.
To follow with the CDC guidelines on social distancing, we will be restricting all non-essential travel and limiting face-to-face meetings. Our sales team will continue to make in-person visits, as necessary, following our customer’s guidelines for visitors at their facilities. Our commercial teams are always available to assist you via email, telecommunications, and video conferencing. We will also do our best to keep you updated on our social media channels.
You can also reach us for online quote requests via our websites:
- Norfolk Iron & Metal: www.norfolkiron.com/contact/ or through the Norfolk Iron customer portal at https://portal.norfolkiron.com/CustomerPortal/
- Metalwest: www.metalwest.com/equote/
During this time we are committed to doing business as close to usual as possible. We do not anticipate any disruptions to our ability to service our customers. With many locations throughout the U.S. between both companies, our diversified inventories, and redundant processing equipment across our facilities, we will be able to ensure our service to you continues.
As of now, we have not seen any disruption in our supply chains that would impact delivery times. Maintaining our own fleet of trucks gives us the ability to maintain the service to our customers without interruption.
We are committed to continue providing you with the best customer service, quality products, and value-added services that you’re accustomed to receiving from us. We value our relationships with you and appreciate your business.
Norfolk Iron & Metal | Metalwest